Delivering the goods
We take great pride when shipping our products to you. Whether we deliver them locally or ship them nationwide, we promise to handle your order with the utmost care—ensuring it arrives in perfect condition. Please feel free to contact us if you need assistance placing an order or if you have any questions. Here’s a quick look at our delivery & shipping policies:
- You will be notified when your order is shipped. This generally takes approximately 3 days when an item is in stock, but could be longer if an item is under production or awaiting manufacture.
- All orders are shipped via USPS Media mai.
- Delivery charges will be calculated at checkout, along with any sales tax. Once your order is shipped you will receive an email containing tracking information.
- We recommend that someone be available to accept the delivery, particularly if the order is being delivered to an apartment complex or office building.
- We are not responsible for packages left when the recipient is out of town, so please make sure someone will be home before placing your order.
- Refunds cannot be given for deliveries that contain an incorrect address once the order leaves our facility.
Should you make a mistake and provide an incomplete or incorrect delivery address during your order process, please contact us right away to provide the correct information.